Design Thinking 101 Part 1 of 3 – Empathy

Sarah Alt, President Triple Ten Consulting

Sarah Alt is a professional learning facilitator, business coach, and experience strategist. She has honed her expertise over 20 years of technology and business roles in for-profit, nonprofit, k-12, and higher education organizations. Sarah has helped organizations transform, adapt, and evolve their teams, customers, clients, and patients for success. Sarah is the founder and owner of Triple Ten Consulting, holds an MBA in Global Management, and is professionally certified in project management, Lean, Six Sigma, supply chain, change management, and inclusion. Sarah is also an adjunct university professor and servant leadership practitioner.

What will you learn?

Design thinking is a process for creative problem-solving. Design thinking has a human-centered core. It encourages organizations to focus on the people they’re creating for, which leads to better products, services, and internal processes. It a must learn methodology if you are interested in developing a App, new product, or service. Design Thinking is used by all major organizations like Apple, Google,  and IBM as well as smaller but successful innovative organizations.

In this session, you will learn  about the first two steps of the methodology

1. Empathize – How to conduct research to deeply understand your users
2. Define – How to effectively define the problem you plan to solve with your product.

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